These Terms of Service (“Terms”) govern your use of our contact center solution and related services offered through the Jagel.co website (“Service”). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. Please read these Terms carefully before using the Service.

1. Use of the Service
a. Eligibility: You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old.

b. Account: To access certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

2. Scope of Service
Jagel.co provides a contact center solution that includes infrastructure, APIs, and development tools for seamless integration and customization of communication services.

3. Use Restrictions
a. Prohibited Conduct: You agree not to engage in any conduct that:

Violates any applicable laws or regulations;
Infringes upon the rights of others;
Interferes with or disrupts the Service or servers or networks connected to the Service;
Attempts to gain unauthorized access to the Service or any accounts, systems, or networks connected to the Service.
b. Compliance: You agree to comply with all applicable laws and regulations regarding your use of the Service.

4. Intellectual Property
a. Jagel.co Content: All content, software, logos, and trademarks on the Service are the property of PT Masa Depan Siber Indonesia and are protected by copyright and other intellectual property laws.

b. Use of Trademarks: “Jagel.co” and our logo are trademarks owned by PT Masa Depan Siber Indonesia. You may not use these trademarks without our prior written permission.

5. Data Protection
a. Privacy: Our Privacy Policy explains how we collect, use, and disclose information about you. By using the Service, you consent to our use of your information as described in our Privacy Policy.

6. Limitation of Liability
a. Disclaimer: The Service is provided on an “as-is” and “as available” basis. PT Masa Depan Siber Indonesia makes no warranties or representations, either express or implied, about the Service.

b. Limitation of Liability: In no event shall PT Masa Depan Siber Indonesia, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service.

7. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

9. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

10. Contact Us
If you have any questions about these Terms, please contact us at [email protected].

By using Jagel.co, you agree to these Terms of Service.