Scaling Your Business Growth with Communication Technology

Communication platform & contact center solution to enhance your customer experiences with integrated omni-channel & whatsapp business solution.

BPO Contact Center Solution


Average CSAT

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Full Suite Contact Center & Customer Solution

We are Indonesia’s first full-stack CCaaS, CPaaS & SaaS solutions provider to help scaling and growing businesses.

Contact Center as a Service

Call center system with professional agents of extensive experience to boost business growth & reduce operational costs.

Comm. Platform as a Service​

CPaaS enables businesses to stay connected with the customers at any point within the customer journey.

Whatsapp Omnichannel

Let WhatsApp chatbots handle routine tasks like giving shopping advice, gathering customer data and feedback.

No-Code App Builder

We are the pioneer in no-code app builder in Indonesia, serving business to go digital easily.


Complete Contact Center Solution with Dedicated Agents 24/7 with CCaaS

Say goodbye to complex infrastructure and hello to streamlined operations with our cloud-based solution. With CCaaS, you can effortlessly scale your contact center, optimize agent performance, and deliver exceptional customer experiences.


Empower Teams, Delight Customers, and Drive Growth!

All-in-one solution for streamlined business communication. Say goodbye to juggling multiple platforms and hello to seamless integration across channels.

CPaaS with Omnichannel & whatsapp business api
Whatsapp Business API Chatbot Automation
Whatsapp Business API

Scaling Your Business Growth with Whatsapp Business API Powered by Jagel

Elevate your business growth and customer engagement through our Whatsapp Business Account, maximizing communication efficiency and outreach effectiveness.


Seamslessly manage messages from multiple channels with Omnichannel

Omnichannel CMS brings together content from multiple channels to provide users with a consistent experience across platforms.

Omnichannel Instagaram Facebook Whatsapp
No Code App Builder
No-Code App Builder

Build Apps Effortlessly Using a No-Code App Builder

Create apps effortlessly with Jagel’s free no-code app builder, enabling you to integrate your products and services into a fully customized app — no coding required.

Scalable. Flexible. Adaptable.​

We are driven with values of scale and transformation for the business and equipped with technology to drive growth & excellence.

SLA Guarantees

Ensuring Uptime, Response Time, and Reliability for Business Operational & Communication.

Security & Quality

Safeguarding Business Data with ISO 27001 and ISO 9001 Quality Management Standards.

Cost Efficient

Optimize communication processes while minimizing operational costs.

Agile Development

Drives continuous progress and success for accelerated growth, ultimately delivering business excellence.

Our Site & Infrastructure

Our site is located in the center of outsourcing city of Yogyakarta with all necessary facilities

We Work Together With

Business Insight