Full Suite Contact Center Solution with Dedicated Agents 24/7

A cloud-based system helps businesses handle customer interactions better. It gives them all the tools they need to manage these interactions efficiently.

This system can grow as the business does and is easy to adjust. It helps companies save money and work better.

Contact Our Sales

We have full-suite contact center system & agents round the clock tailored to your business needs

Elevate customer experience and streamline operations with our state-of-the-art call center solutions tailored for efficiency and excellence.

Business Process Outsourcing

Streamline operations with Business Process Outsourcing in call centers for efficient customer service solutions.

Manpower Process Outsourcing

Optimize staffing needs through Manpower Process Outsourcing for streamlined operational efficiency.

Customer Relationship Management

Enhance CX with effective Customer Relationship Management strategies and technologies

Our Site & Infrastructure

Our site is located in the center of outsourcing city of Yogyakarta with all necessary facilities

BPO Contact Center Solution
Business Process Outsource

Inbound & Outbound Call Center Solution

Comprehensive Inbound & Outbound Call Center Solutions for seamless customer engagement and efficient communication.

Facilitate direct communication between customers and businesses, assistance and personalized support.

  • Customer Support
  • Billing and Payments
  • Complaint Resolution
  • Shipment Tracking

Empower businesses to proactively reach out to customers for sales, marketing.

  • Tele-reminder
  • Loan Collection
  • Lapsed Customer Activation
  • Telemarketing
Manpower Process Outsourcing

Elevate Efficiency and Transform Your Workforce

Optimize workforce management through strategic Manpower Process Outsourcing solutions for operational efficiency.

Optimizing talent acquisition to attract top candidates and streamlining the recruitment process for efficiency.

  • Talent Acquisition

  • Efficient Recruitment Process

Contract drafting to ensure compliance with labor laws and providing comprehensive employee administration support.

  • PKWT Contract Drafting

  • Employee Administration Support

Providing end-to-end payroll disbursement salary, festive allowances, and additional components.

  • Payroll Disbursement

  • BPJS Insurance Compliance

  • Allowances and Incentives Administration

Customer Relationship Management

Facilitate Real-time Customer Engagement.

Discover how fostering strong, enduring relationships with customers through effective CRM strategies can propel your business forward. Enhance customer satisfaction, loyalty, and retention while optimizing operations for sustained growth

Track and manage leads with dynamic tracking and timely follow-ups to boost conversion rate.

  • Sales Performance Analytics
  • Lead Management

 

Seamlessly integrates multiple communication channels to streamline customer experience.

  • Customer Journey
  • Integrated Communication Channels

Ensures team productivity, robust security data, & providing peace of mind for remote operations.

  • Virtual Collaboration Platform
  • Security and Compliance Measures

 

Industries & Business Use Cases

diverse industries leveraging call center services for enhanced customer support, sales, and operational efficiency.

Financial Services & Banking

Call centers in financial services and banking provide tailored customer support, secure transactions, and compliance expertise.

Healthcare & Telemedicine

Actively support patients with personalized care, manage appointments efficiently, and facilitate remote medical consultations.

Retail & Ecommerce

Boost sales, resolve customer queries, and optimize shopping experiences for seamless transactions drive growth.

Hospitality & Tourism

specialize in delivering superior guest experiences and efficient reservation management with personalized customer care.

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