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What is CCaaS?

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Contact Center as a Service, refers to a business process outsourcing for enhancing customer experience solution that enables companies to manage their contact centers more efficiently.

We have full-suite contact center system & agents round the clock tailored to your business needs 

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Business Process Outsourcing
  • Inbound Call Center

  • Outbound Call Center

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Manpower Process Outsourcing
  • Recruitment/Staffing

  • Contract Management

  • Payroll Management

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Customer Relationship Management
  • CRM Sales

  • CRM Omnichannel

  • Remote Work Tools

Our Facilities

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Inbound Call Center

  • Customer Support

  • Billing and Payments

  • Complaint Resolution

  • Shipment Tracking

Outbound Call Center

  • Tele-reminder

  • Loan Collection

  • Lapsed Customer Activation

  • Telemarketing

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Recruitment/Staffing

  • Talent Acquisition

  • Efficient Recruitment Process

Contract Management

  • PKWT Contract Drafting

  • Employee Administration Support

Payroll Management

  • Payroll Disbursement

  • BPJS Insurance Compliance

  • Allowances and Incentives Administration

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CRM Sales

  • Lead Management

  • Sales Performance Analytics

CRM Omnichannel

  • Integrated Communication Channels

  • Customer Journey

Remote Work

  • Virtual Collaboration Platform

  • Security and Compliance Measures

Our site is located in the center of outsourcing city of Yogyakarta with all necessary facilities

A comfortable working space is our guarantee for agents. By having a desk for each agent, it makes them more flexible and comfortable when working independently

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Our site is located in the center of outsourcing city of Yogyakarta with all necessary facilities

A comfortable working space is our guarantee for agents. By having a desk for each agent, it makes them more flexible and comfortable when working independently

Let's collaborate on this project to create a successful partnership

The rapid advancement of technology services is revolutionizing industries, enhancing efficiency, and driving transformative
changes in the way businesses operate and deliver value

Schedule a Demo
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A fullstack CPaaS company provides end-to-end communication solutions, combining infrastructure, APIs, and development tools for seamless integration and customization.
Jl. Nogotirto No. 14, Area Sawah, Banyuraden, Kec. Gamping, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55293
+6289 509 913 769
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